Significant operational disruption is affecting DP World London Gateway today, Friday 28 August, with long queues and delays reported for hauliers accessing the terminal.
Reports from the area suggest the port experienced a system issue during the early hours of this morning, while industry sources have also indicated a possible power-related outage. At the time of writing, the exact cause of the disruption has not yet been publicly confirmed by DP World.
Hauliers operating at London Gateway have reported significant waiting times, with Operation Stack also reported to be in place as vehicles queue to access the terminal.
The disruption is affecting container collections and deliveries, with the potential for knock-on delays to planned customer deliveries and wider supply chains.
Impact on container movements
Extended waiting times at the terminal can quickly create problems for hauliers attempting to complete scheduled collections and deliveries.
Vehicles and drivers can spend several hours waiting to access or be serviced by the terminal, potentially resulting in missed delivery slots, rescheduling and additional transport costs. Where import containers cannot be collected as planned, prolonged disruption can also increase the risk of additional port-related charges.
The current situation highlights the wider impact that terminal disruption can have beyond the port itself, particularly where hauliers have vehicles and drivers committed to pre-booked container movements.
Previous disruption at London Gateway
London Gateway has experienced periods of operational disruption previously, including IT and power outages.
During 2025, industry reports highlighted a combination of IT and power outages, crane availability issues, rail incidents and vessel delays affecting operations at the terminal.
While these previous incidents provide useful context, the cause of today’s disruption has not yet been officially confirmed.
What should customers do?
Businesses with containers moving through London Gateway should be prepared for possible changes to collection and delivery schedules while the disruption continues.
Allowing additional flexibility around delivery times may help where possible, particularly for cargo due to be collected from the terminal today.
Our team will continue to monitor the situation and work closely with our transport partners to minimise disruption to shipments. Where individual collections or deliveries are affected, customers will be kept informed of any changes.
If you have cargo moving through London Gateway and are concerned about a current or upcoming shipment, please contact our team.
Disclaimer: Information in this article is correct to the best of our knowledge at the time of publication on 28 August 2026. The situation at London Gateway is developing, and operational conditions may change at short notice. Reports regarding the cause of the disruption have not yet been officially confirmed by DP World.