We wanted to make our customers aware of ongoing operational issues currently affecting DP World Southampton and London Gateway.
At DP World Southampton, very high volumes of vehicles are creating congestion and significant delays on the quay. Priority is being given to unloading vessels, which can lead to additional waiting times for trucks collecting import containers.
London Gateway has recently experienced power outages, reportedly linked to the hot weather, which result in temporary closure of the port. In addition to this, there have been frequent crane failures, severe delays and reduced service levels further impacting operations and turnaround times.
These challenges at London Gateway are also leading to considerable additional costs, as multiple hauliers have now introduced surcharges of £150 per container collected from and delivered to the port. This measure is intended to help offset the significant costs being incurred as a result of these ongoing disruptions. Should your shipment be affected by any additional surcharges, a Beckchoice representative will contact you directly to discuss this.
Unfortunately, these issues are outside of our control but are highly likely to cause some disruption to our usual services. We understand how frustrating delays can be and will continue to monitor the situation closely. Our team will be in touch directly if any shipments are affected due to these operational constraints. If you have any questions, please don’t hesitate to get in touch with us.
Please note that all information shared here is accurate as of July 2nd and may be subject to change as the situation develops.